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When Order Fulfillment Challenges meet Customer Experience

When Order Fulfillment Challenges meet Customer Experience

by Vivoka | 29/Jan/2025 | Discover, Latest

The logistics industry operates in hectic and ever-changing environments in which managing order fulfillment processes effectively is decisive in maintaining a strong relationship with the customer. Fulfillment errors in inventory management, such as shipping...
Four Ways Technology Helps You Overcome the Labor Shortage in Logistics, TMS, and WMS

Four Ways Technology Helps You Overcome the Labor Shortage in Logistics, TMS, and WMS

by Vivoka | 29/Nov/2024 | Discover, Latest

The global labor shortage is disrupting industries across the board, but some sectors are feeling the pressure more acutely than others. Logistics, manufacturing, construction, healthcare, and retail are among the industries facing the most significant labor...
Voice AI: The new backbone of Supply Chain problems solving

Voice AI: The new backbone of Supply Chain problems solving

by Vivoka | 15/Nov/2024 | Discover, Goal, Latest

Artificial Intelligence, and Voice AI in particular, have such an impact on industries, establishing itself as a powerful tool that sets businesses apart. In a very short time, voice-powered software has transformed the way companies operate, reshaping traditional...
Wake Words for your industry: why they matter for field services

Wake Words for your industry: why they matter for field services

by Vivoka | 29/Oct/2024 | Discover, Latest, Technology, Wake Word

In the field services industry,  technicians often work in remote locations where quick access to information, efficient scheduling, and effective communication are essential for timely service. Harnessing technology to streamline processes and improve operational...
Voice Biometrics: Why is it relevant for your business?

Voice Biometrics: Why is it relevant for your business?

by Vivoka | 24/Oct/2024 | Discover, Latest, Voice Biometrics

The voice is a fundamental part of a person’s identity, reflecting their uniqueness. In both personal and professional contexts, it serves as a key marker of individuality, much like a fingerprint. Every person’s voice carries a unique set of characteristics...
NLU vs Strict Commands: spot the differences!

NLU vs Strict Commands: spot the differences!

by Vivoka | 22/Oct/2024 | Latest, Natural Language Understanding, Speech Recognition, Technology

Automatic Speech Recognition (ASR) technology has transformed the way humans interact with machines, revolutionizing the artificial intelligence (AI) market by adding greater nuance and depth to human-machine interaction. By integrating Natural Language Processing...
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