In the field services industry, technicians often work in remote locations where quick access to information, efficient scheduling, and effective communication are essential for timely service. Harnessing technology to streamline processes and improve operational...
Content Category
Technology
Wake Words for your industry: why they matter for field services
In the field services industry, technicians often work in remote locations where quick access to information, efficient scheduling, and effective...
Voice Biometrics: Why is it relevant for your business?
The voice is a fundamental part of a person's identity, reflecting their uniqueness. In both personal and professional contexts, it serves as a key marker of individuality, much like a fingerprint. Every person’s voice carries a unique set of characteristics –such as...
NLU vs Strict Commands: spot the differences!
Automatic Speech Recognition (ASR) technology has transformed the way humans interact with machines, revolutionizing the artificial intelligence (AI) market by adding greater nuance and depth to human-machine interaction. By integrating Natural Language Processing...
NLU model best practices to improve accuracy
Natural Language Understanding (NLU) is a crucial component of many AI applications, from chatbots to virtual assistants. However, training NLU models can be challenging, requiring a deep understanding of language and context. Our first tip is to avoid improvisation....
The future of Warehousing: Voice Directed Warehouse Operations
Voice directed WMS (Warehouse Management Systems) are revolutionising warehouse operations, making them more efficient and accurate. This technology allows workers to receive instructions and communicate with the warehouse management system (WMS) through voice...