In the field services industry, technicians often work in remote locations where quick access to information, efficient scheduling, and effective communication are essential for timely service. Harnessing technology to streamline processes and improve operational...
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Wake Words for your industry: why they matter for field services
In the field services industry, technicians often work in remote locations where quick access to information, efficient scheduling, and effective...
Voice Technology: my voice is a risky personal data
Voice technology has become an integral part of modern life, embedded in everything from smartphones to home assistants and business usages. However, the conveniences it offers come with significant privacy concerns. This article explores the implications of voice...
Large Language Models and ChatGPT
Since its launch in November 2022, ChatGPT has become a hot topic and has taken up more and more space in the media sphere. More domains are integrating Large Language Models (LLM) as part of their services. However, the question of whether AI's expanding presence in...
NLU model best practices to improve accuracy
Natural Language Understanding (NLU) is a crucial component of many AI applications, from chatbots to virtual assistants. However, training NLU models can be challenging, requiring a deep understanding of language and context. Our first tip is to avoid improvisation....
The future of Warehousing: Voice Directed Warehouse Operations
Voice directed WMS (Warehouse Management Systems) are revolutionising warehouse operations, making them more efficient and accurate. This technology allows workers to receive instructions and communicate with the warehouse management system (WMS) through voice...