Vivoka Voice AI Logistics Platform

Logistics at the speed of innovation

The Open Voice AI Platform that delivers real results

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Section 4 - Platform Header
Open Voice AI Platform

Vivoka's Open Voice AI Platform simplifies the development of voice-directed workflows for logistics operations.

Engineered for warehouse, retail, and logistics operations, offering full control and zero vendor lock-in. Vivoka enables solution providers to replace legacy pick-by-voice systems with an open, embedded Voice AI platform — reliable in noise, offline-ready, and designed for real warehouse constraints.

100+
Voice-enabled Warehouses
90+
Loyal Customers
65+
Languages Supported
Section 3 - Every Second Counts at Scale

Every Second Counts at Scale

In logistics, every second matters. Shaving even a few seconds off a workflow yields measurable gains at scale. Multiplied across daily operations, it drives measurable gains in productivity and throughput.

For decades, legacy voice systems have operated as black boxes. When teams try to innovate and recover those extra seconds, they are often told no because their operational ideas do not fit a rigid, vendor defined architecture.

At Vivoka, we believe software should adapt to operations. Not the other way around.

Designed for the Floor. Built for the Future.

Warehouse worker with headset

Designed to perform under real operational constraints, Vivoka delivers consistent, reliable voice interactions even in the most demanding environments.

Optimized for logistics

Noise reduction, accent robustness, logistics-specific vocabularies, hands-free workflows, and offline resilience. Designed to handle diverse accents and complex alphanumeric identifiers.

Trusted by the industry

Deployed in 100+ warehouses worldwide, serving 90+ customers with 12k+ equipped workers, including top retailers and 3PL leaders.

Proven impact

35% productivity boost, faster onboarding, safer operations, ROI in 6–9 months. Up to 84% reduction in execution-related error rates.

Seamless deployment

Hardware-agnostic, SDK/APIs for fast rollout. Compatible with fully embedded and offline deployments, ensuring deterministic latency and full data control.

Section 7 - The Problem
The Problem

Why Traditional Voice Solutions Fail
In Logistics

Rigid workflows

Any process change requires reworking the entire voice interaction, leading to costly delays and maintenance overhead.

Errors handled too late

Mistakes are discovered after values enter the workflow, causing costly rollbacks and productivity losses.

Cumulative friction

Interruptions stack up—until manual execution becomes faster than voice, defeating the entire purpose.

The Solution

One Unified Voice Execution Pipeline

Three layers working together to eliminate friction in voice operations.

1

Speech Enhancement

Standard ASR systems struggle in noisy warehouse environments, resulting in repeated commands, worker frustration, and lower ROI. Key challenges include persistent background noise (75–95 dB), acoustic reverberation in large spaces, overlapping speech, and the limitations of standard industrial headsets.

Speech Enhancement is Vivoka's on-device audio front-end designed to deliver crystal-clear voice signals in harsh warehouse conditions. It ensures reliable, accurate ASR even when forklifts, conveyors, chatter, and reverberation make standard ASRs fail — all while working with standard headsets and without DSP hardware.

Noise reduction Echo cancellation Speaker isolation
2

Voice Error Correction (VEC)

Traditional voice systems have two structural limitations: poor handling of alphanumeric and complex inputs forces redesigned workflows around digits only, and accent variability leads to inconsistent recognition performance.

VEC validates recognized values directly inside the ASR pipeline, before execution. Only correct and context-compliant values reach your workflow. Traditional ASR detects errors after execution. VEC stops them before they cause friction.

Context-aware validation Auto-correction Instant rejection

Available for constrained alphanumeric inputs (up to 7 characters). Improves recognition for common accents by up to 77%.

Contact us to know more
3

Intelligent Barge-In

Voice interfaces are often paced for the least experienced users, using non-interruptible interactions that force a single interaction speed. While this aids onboarding, it constrains experienced operators, slows corrections, and prevents users from speaking ahead or skipping prompts.

Operators can interrupt prompts naturally without breaking recognition. They no longer need to wait for the system to finish speaking before responding. The result: eliminated user frustration and recovered time translating into higher ROI at scale.

Natural interruption Zero-latency response Echo control Hardware-independent
Section 9 - Comparison Table
The Difference

Traditional ASR vs.
Vivoka's Voice AI Platform

Why Vivoka's Voice AI Platform transforms logistics operations where traditional ASR falls short.

Feature
Traditional ASR
Vivoka's Voice AI
Error Detection
Errors are detected after execution, requiring corrections, re-prompts, or manual backtracking.
Voice Execution Control (VEC) validates spoken inputs inside the ASR pipeline, before execution, so only correct and context-compliant values reach the workflow.
Workflow Adaptation
Workflow changes require updating prompts, grammars, and validation logic across the voice layer.
Workflow rules and validations are updated independently via APIs, without reworking the core voice interaction.
Environment Design
Designed for controlled environments with limited noise and predictable acoustic conditions.
On-device audio enhancement cleans noise, echo, and overlapping speech before recognition, enabling reliable voice interaction in real operational environments.
Interaction Model
Sequential, prompt-driven interaction where the system controls turn-taking and users must wait to respond.
Natural barge-in allows operators to interrupt spoken prompts instantly. With echo control and speech detection preventing false triggers or clipped speech, it eliminates user frustration and avoids unnecessary slowdowns in high-pace workflows.

Error Detection

Traditional ASR

Errors are detected after execution, requiring corrections, re-prompts, or manual backtracking.

Vivoka's Voice AI

Voice Execution Control (VEC) validates spoken inputs inside the ASR pipeline, before execution, so only correct and context-compliant values reach the workflow.

Workflow Adaptation

Traditional ASR

Workflow changes require updating prompts, grammars, and validation logic across the voice layer.

Vivoka's Voice AI

Workflow rules and validations are updated independently via APIs, without reworking the core voice interaction.

Environment Design

Traditional ASR

Designed for controlled environments with limited noise and predictable acoustic conditions.

Vivoka's Voice AI

On-device audio enhancement cleans noise, echo, and overlapping speech before recognition, enabling reliable voice interaction in real operational environments.

Interaction Model

Traditional ASR

Sequential, prompt-driven interaction where the system controls turn-taking and users must wait to respond.

Vivoka's Voice AI

Natural barge-in allows operators to interrupt spoken prompts instantly. With echo control and speech detection preventing false triggers or clipped speech, it eliminates user frustration and avoids unnecessary slowdowns in high-pace workflows.

📘 Success Story

Discover a Detailed Use Case About Voice Picking

We showcase KFI's work implementing our voice technologies. Leveraging our ASR, KFI provides Vocalize, an innovative solution for the supply chain that voice-enables WMS across Europe.

📖 Read Full Case Study
Section 6 - For Solutions Providers
For Solutions Providers

Control the Workflow. Own the Profits.

Vivoka puts you in control. Our open, hardware-agnostic platform lets you deliver tailored voice solutions without being tied to legacy vendor pricing or hardware.

Up to 70% lower implementation costs

Reduce TCO with a flexible, hardware-agnostic platform that eliminates vendor lock-in.

Faster deployment—often within 2 weeks

Get your clients operational quickly with our streamlined integration process.

Keep full control over integration and margins

No vendor lock-in, complete flexibility to customize and maximize your profitability.

The Result

Deliver measurable value to your clients

Higher productivity

Streamline operations with voice-directed workflows and reduce execution time at scale.

Accuracy

Reduce errors by validating spoken inputs before execution, preventing costly rollbacks and workflow interruptions.

Worker safety

Enhance safety with hands-free operations that keep operators focused on their environment.

ROI in months, not years

Fast return on investment driven by reduced errors, faster execution, and lower operational friction.

Use Cases

Vivoka Powers the Core of Warehouse Logistics

From picking to returns, our voice AI platform streamlines every critical workflow in your warehouse operations.

Voice Picking & Packing

Hands-free, eyes-free operations for maximum speed and accuracy in order fulfillment.

Inventory Management

Faster cycle counts and real-time stock updates with fewer errors and manual data entry.

Receiving & Putaway

Optimize warehouse space utilization and reduce friction during goods-in processes.

Shipping & Packing

Ensure accurate order fulfillment and reduce shipping errors with voice-guided verification.

Returns Processing

Streamline reverse logistics with efficient voice-guided returns handling and inspection.

Quality Control

Voice-enabled inspection workflows ensure product quality without slowing down operations.

Voice Picking Solution

Easy-to-use
Multi-Language Support
Offline Capable

Download our ready-to-deploy Android app and experience hands-free warehouse operations with industry-leading voice recognition technology. Optimize your workflow and boost productivity today.

Ready to bring NextGen Voice AI to your customers? Let's talk!

Vivoka's voice AI is designed to scale—across languages, platforms, and use cases. Whether you need Android, Linux, or Windows compatibility, our system is ready.

Want to explore how voice can work for your customers?

Book a Meeting