Resources
Our insights, expertise and best practices gathered for you. The best place to browse several resources if you are not yet familiar with Voice AI.
We share with you the best content to discover, adopt and learn how to develop with voice technologies for your business.
When Order Fulfillment Challenges meet Customer Experience
The logistics industry operates in hectic and ever-changing environments in which managing order fulfillment processes effectively is decisive in maintaining a strong relationship with the customer. Fulfillment errors in inventory management, such as shipping...
When Order Fulfillment Challenges meet Customer Experience
The logistics industry operates in hectic and ever-changing environments in which managing order fulfillment processes effectively is decisive in...
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Christophe Couvreur, Esteemed AI and Voice Technology Executive, Named CEO of Vivoka
Vivoka, a leader in voice-enabled technology solutions, is thrilled to announce the appointment of Dr. Christophe Couvreur as its new Chief Executive Officer. Christophe Couvreur brings over two decades of experience in advanced technology roles, most notably as a...
Vivoka and BdSound Join Forces to Revolutionize the World of Voice Assistants
Milan (Italy), Paris (France), October 23, 2023. BdSound and Vivoka, two pioneers in voice technology, announce their strategic partnership to reshape the landscape of voice assistants. This collaboration marks a significant milestone in the evolution of voice...
Large Language Models and ChatGPT
Since its launch in November 2022, ChatGPT has become a hot topic and has taken up more and more space in the media sphere. More domains are integrating Large Language Models (LLM) as part of their services. However, the question of whether AI's expanding presence in...
NLU model best practices to improve accuracy
Natural Language Understanding (NLU) is a crucial component of many AI applications, from chatbots to virtual assistants. However, training NLU models can be challenging, requiring a deep understanding of language and context. Our first tip is to avoid improvisation....
The future of Warehousing: Voice Directed Warehouse Operations
Voice directed WMS (Warehouse Management Systems) are revolutionising warehouse operations, making them more efficient and accurate. This technology allows workers to receive instructions and communicate with the warehouse management system (WMS) through voice...
5 business applications to leverage embedded NLU in your products & services
Global NLU has many applications in very diverse fields. Consumers have leveraged it since 2010’s in everyday life, but it may sometimes be more difficult to use it in professional settings as the existing solutions are all Cloud-based. But while embedded...
Vivoka and Teksun sign a partnership agreement to develop ever-innovative solutions
Paris, France. May 2, 2023. At the beginning of 2023, Vivoka and Teksun signed a partnership agreement to collaborate on technology, products, and services. Vivoka is providing voice technology solutions (e.g. Speech Recognition, Voice Biometric, NLU, etc.) to...
Natural Language Processing – An Overview on what makes an AI “conversational”
Humans have never stopped dreaming of communicating with the machine. However, for a long time human machine interaction was very limited and unnatural for the user, until the last few years. Hopefully, recent advances in computer hardware and system software have...
Vivoka challenges the voice assistant giants with its offline solution
Paris, France. April 11, 2023. Vivoka is announcing an NLU (Natural Language Understanding) technology that is as powerful as the cloud, but running in an embedded voice assistant. In doing so, Vivoka is challenging the biggest in voice technology such as Siri, Alexa...
Natural Language Understanding: What You Need to Know Before Diving in
Natural Language Understanding (NLU) is a subfield of Natural Language Processing (NLP). If the latter aims to make human-machine communications as “natural” as possible, the focus of NLU is on making machines understand the human language. If you have already used...