Voice AI in Action: Our Customers’ Success Stories
From warehouses to hospitals, our customers are transforming the way they work with Vivoka’s Voice AI Platform and its on-device, offline-ready capabilities. Explore how they built powerful, hands-free voice-enabled solutions tailored to their needs.
Focus Field #1
Logistics & Supply Chain
The KFI Use Case:
Pick-by-Voice
KFI implemented a Pick-by-Voice solution using headsets to streamline warehouse workflows. Staff can now follow voice-guided instructions without stopping to check a screen, improving both efficiency and safety.
The solution later expanded to support assisted maintenance, repair, and operations (MRO), giving technicians real-time voice guidance in complex tasks. Voice biometrics were also added to grant secure, hands-free access to restricted areas, strengthening both security and convenience.
Impact:
- Smoother, faster logistics operations
- Safer, hands-free workflows for operators
- Enhanced accuracy through real-time voice guidance
Focus Field #2
Field Services & Maintenance (MRO)
The SUEZ Use Case: Intervention Reporting
SUEZ developed a voice-enabled reporting application powered by our Voice AI Platform. It allows technicians to document interventions directly by voice, even in challenging outdoor or remote conditions.
The solution includes industry-specific vocabulary and precise spelling for letters and numbers, enabling reliable entry of counter or meter readings without manual typing. The voice assistant also guides users through step-by-step maintenance or quality control procedures, ensuring consistency and reducing errors.
Impact:
- Faster reporting during interventions
- Consistent, high-quality documentation
- Improved safety with eyes-free and hands-free operation
Focus Field #3
MedTech
The Vuzix Use Case:
Vuzix integrated the Voice AI Platform into its smart glasses and VR headsets, creating intuitive, hands-free tools for healthcare professionals.
Voice navigation, dictation, and text-to-speech feedback let doctors and nurses operate devices without breaking focus. Custom wake words and enhanced microphones ensure reliable performance in sterile, noisy environments, while domain-specific vocabularies guarantee precision in medical contexts.
The Benefits of Voice AI:
- Hands-free control to maintain sterile conditions
- Faster, more accurate device interaction
- Shorter training times and fewer operational errors
Join the companies transforming their operations with Voice AI
Create Your Own Voice AI Use Case
With over a decade of experience in voice technologies for large-scale projects, Vivoka has gathered a lot of expertise and knowledge in several fields and disciplines.
Features Brands
Some of the voice use cases that show the power of Voice AI
These are just a few examples of what’s possible with Vivoka’s Voice AI Platform. Whether you work in logistics, field services, healthcare, or another industry, our platform can be adapted to your workflows.
Companies that have chosen Voice Platform
Our customers’ feedback regarding our Voice AI Platform
Vuzix
Actor med
Bcom
It's always the right time to learn more about voice technologies and their applications
Beyond Naïve RAG: Advanced Retrieval for Conversational AI on Long DocumentsWith the rise of powerful Large Language Models (LLMs) and the rapid adoption of Generative AI, intelligent...
When Order Fulfillment Challenges meet Customer Experience
Four Ways Technology Helps You Overcome the Labor Shortage in Logistics, TMS, and WMS
Voice AI: The new backbone of Supply Chain problems solving
Wake Words for your industry: why they matter for field services
