PreSales Engineer
Imagine a world where human-machine interactions are effortlessly enabled through voice alone. No setup required, no internet connection needed, and no smartphone necessary. All you need is the power of your voice and a simple source of electricity. Sounds like something that already exists? Think again. You’ve got it now? If so, you think like the kind of person we’re looking for. Let’s continue.
Vivoka, the leading voice interaction development platform, is at the forefront of this groundbreaking transformation. We invite you to join us as our Solutions Specialist and help shape the future of voice technology. Your role as a Solutions Specialist will be pivotal in providing technical expertise, driving customer success, and revolutionizing the way we interact with machines through voice.
You will be part of a dynamic team dedicated to delivering seamless voice experiences and empowering businesses and individuals to leverage the power of voice interaction. Collaborating with cross-functional teams, you will contribute to the growth and success of Vivoka, positioning us as leaders in the voice technology market.
At Vivoka, we believe in propelling our talents to new heights. We offer a competitive salary, a vibrant work environment, and a world of opportunities for personal and professional growth.
If you’re ready to embrace the extraordinary and reshape the way we interact with technology through voice, then join us at Vivoka. Together, we will revolutionize the world through the power of voice.
Your mission
Job’s responsibilities
Pre-Sales & Customer Assistance:
- Conduct remote or in-person meetings with prospective customers and accompany AEs on customer visits.
- Perform thorough project qualification, going beyond AE’s scope to understand project requirements, scope, deployment ramp-up, and phasing.
- Prepare customised demonstrations for key accounts, employing their business vocabulary and tailored presentations.
- Ensure correct delivery of solutions, overseeing contract evaluation, setup, and final delivery to customers.
- Provide technical support, answer technical questions, and be the technical focal point for prospect customers during the pre-sale phase.
- Provide insights to the Product Team and Management based on market and customer feedback, identifying areas for automation and improvement.
- Independently implement quick wins using off-the-shelf tools to enhance customer delivery.
- Document use cases and design new samples to accelerate the sales cycle, testing, and adoption of solutions.
Solutions:
- Continuously evaluate competitive solutions to inform product development and equip yourself with the knowledge to address objections during customer meetings.
- Enhance battle cards and sales enablement materials together with the Marketing department
Required skills
- Previous experience in a similar pre-sales role.
- Excellent communication and presentation skills, with the ability to engage effectively with customers at all levels.
- Technical proficiency, preferably with experience in C++/Java development or relevant languages.
- Strong analytical and problem-solving abilities.
- Ability to work autonomously and take ownership of projects.
- Curiosity, adaptability, and a passion for keeping up with market trends and emerging technologies.
- Fluency in French and English (both written and spoken).
- Strong organizational and time management skills.
Job’s benefits
- Joining a High-Impact Team: You will be part of a collaborative team of Marketeers and Sales Executives, working together to deliver outstanding technical solutions and drive customer success.
- Professional Growth and Development: We value your growth and provide opportunities for continuous learning and skill development. You will have the chance to expand your technical expertise and stay at the forefront of voice technology advancements.
- Opportunity to Drive Impact: As a PreSales Engineer, you will have the autonomy to make a significant impact on customer projects, ensuring successful delivery and customer satisfaction. Your contributions will directly contribute to Vivoka’s growth and reputation in the voice technology market.
- Relocation Assistance: If you are open to relocating to our headquarters in Metz, France, we provide relocation assistance to help you seamlessly transition to this environmentally friendly city. Join our international team and enjoy the vibrant culture and strategic location near the borders of France, Luxembourg, and Germany.
- Hybrid Work Arrangement: We understand the importance of flexibility and offer a hybrid work arrangement, allowing you to work remotely when suitable while also having opportunities to collaborate with the team in-person at our office.
- Competitive Compensation Package: Your salary will be determined based on your experience, and we offer a competitive base salary along with a performance-based bonus structure. We value your contributions and provide fair compensation for your expertise and impact.